Privacy Policy
Our Contact Details
InterTax Ltd
Chorlton-cum-Hardy, Manchester M21 7JS
The Type of Personal Information We Collect
We collect and process the following types of personal information:
Information you provide directly to us: Personal identifiers such as your name, surname, email address, and phone number when you contact us or request our services.
Information we collect automatically when you use our website:
- Usage Data: Information about how you interact with our website, such as the pages you visit, the time spent on pages, the links you click, and your browsing behaviour.
- Technical Data: This may include your IP address (we have implemented IP anonymisation for analytics purposes via Google Analytics settings), browser type and version, operating system, device type, and other technical details about how you access our website.
- Cookie Data: Information collected through cookies and similar tracking technologies. Please see our “Cookies and Other Tracking Technologies” section below for more details.
How We Get Your Personal Information and Why We Have It
Most of the personal information we process is provided to us directly by you for the following purposes:
- To enable us to respond to your messages and enquiries
- To arrange and provide further consultations and our accounting services
We also collect information automatically as you navigate our website for the following purposes:
- To operate and maintain the security of our website
- To understand how visitors use our website, allowing us to improve its functionality, content, and user experience (typically through analytics)
- To remember your preferences and settings (e.g., your cookie consent choices)
Cookies and Other Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience and analyse site traffic.
What are cookies? Cookies are small text files that are placed on your device when you visit our website.
Types of cookies we use:
- Strictly Necessary Cookies: These ensure our website functions correctly and are always active
- Statistics/Analytics Cookies: We use Google Analytics (via Google Tag Manager) to understand website usage – these require your consent
Third-party services:
- Google Analytics: Processes anonymised usage data to help us improve our website
- Google Fonts: Self-hosted on our servers, eliminating external data sharing
Managing your cookie preferences: You can manage your consent using our cookie banner and withdraw consent at any time through our consent management platform.
How We Store Your Personal Information
Your information is securely stored in our database within the UK. We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse.
We keep names, surnames, email addresses, and phone numbers for 6 years, in line with business record requirements. We will then dispose of your information by securely removing it from all our databases.
Cookie consent preferences are stored for 365 days from the date you provide consent.
Sharing Your Personal Information
We respect your privacy and do not sell your personal information to third parties.
We may share your personal information only with trusted UK-based service providers where necessary, including:
- Website hosting providers
- IT and system administration providers
All our service providers are UK-based. No personal data is transferred outside the UK.
We will disclose your personal information if required by law.
Lawful Basis for Processing
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing your personal information are:
Your Consent:
- When you submit your personal information through our contact forms
- For the use of non-essential cookies (analytics) as managed by our cookie consent banner
- If we were to send you direct marketing communications (we would obtain separate explicit consent for this.
You can withdraw your consent at any time by contacting admin@intertax.co.uk
Legitimate Interest:
- Responding to your enquiries when you contact us
- Operating and ensuring the security of our website
- Using essential cookies to ensure our website works correctly
- Analysing website usage with anonymised data to improve our services (where consent for analytics cookies has also been obtained)
Contractual Necessity: If you engage our services, we will process your personal information as necessary to fulfil our contractual obligations to you.
Legal Obligation: We may process your information if required by law (e.g., for tax purposes if you become a client).
Your Data Protection Rights
Under data protection law, you have rights including:
- Your right of access – You have the right to ask us for copies of your personal information
- Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate or incomplete
- Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances
- Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances
- Your right to object to processing – You have the right to object to the processing of your personal information in certain circumstances
- Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at admin@intertax.co.uk or call us on 0161 883 7057 if you wish to make a request.
How to Complain
If you have any concerns about our use of your personal information, you can make a complaint to us at admin@intertax.co.uk.
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address: Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk